Who We Are & Scope

Doviquk™ and doviquk.com are owned and operated by Guangzhou Yingxi Cosmetics Co., Ltd.. This policy describes the personal information we handle when you browse our Hanging Decorations collection, shop, place an order, contact our support team, or engage with online advertising for our store.

Categories of Personal Information

We may collect names, contact details, billing and shipping addresses; order details, payment status, returns, refunds and shipment records; account information if an account is used; customer-service correspondence; device information, IP address, browser and operating-system details; cookie and similar identifiers; visited pages, referral sources and shopping interactions; and advertising measurement or conversion-event information.

Full card numbers and payment-security codes are handled by the applicable payment service providers rather than stored by Doviquk™ on its own servers.

Sources of Information

Information comes from you when you browse, purchase or contact us; automatically from website interactions, cookies and similar technologies; from Shopify and payment, fraud-prevention and fulfillment providers; and from analytics or advertising partners where permitted by law.

How We Use Personal Information

• Operate the store, cart, checkout, accounts, and customer support.
• Accept, verify, fulfill, track, and deliver orders.
• Handle payment status, disputes, cancellations, returns, and refunds.
• Prevent fraud and protect our customers and services.
• Analyze product interest and improve our hanging-decoration collection and website.
• Measure marketing results and deliver advertising where permitted.
• Comply with tax, accounting, legal, and regulatory obligations.

Legal Bases Where Applicable

Where applicable law requires a legal basis for processing, we rely on performance of a contract, compliance with legal obligations, legitimate interests that are not overridden by your rights, or consent for activities requiring it, including certain cookies or targeted advertising technologies. Consent can be withdrawn where the law provides that right.

Cookies, Pixels & Similar Tools

Our website and providers use cookies, scripts, pixels, server logs and related tools for necessary site features, fraud prevention, preferences, analytics, advertising, attribution and conversion measurement. Where required, non-essential tools operate subject to consent or other legally required privacy choices. You can manage available preferences through the cookie or privacy controls presented by the website and supported browser or device settings.

AppLovin Advertising & Measurement

We use AppLovin advertising and measurement technologies in connection with our online marketing. When these services are enabled, AppLovin may receive device and browser information, IP addresses, cookie or other identifiers, referral information, campaign data, and events such as product views, add-to-cart interactions, checkout events and purchases, subject to applicable privacy choices and legal requirements.

AppLovin may process information for advertising delivery, campaign reporting, measurement, attribution, optimization, security, and fraud prevention. Its own privacy terms also apply to its independent processing of information.

Other Advertising & Analytics Providers

We may work with advertising, measurement and analytics providers, including services such as Meta and Google where enabled, to understand website traffic, measure conversions and display relevant advertisements. Information disclosed through these services is governed by the applicable settings, legal requirements and user privacy choices.

Shopify & Service Providers

Our website is powered by Shopify. Shopify and our service providers process information required for website operation, checkout, fraud controls, payments, delivery, customer communications, and store security. We share information with carriers, fulfillment partners and other vendors when needed to provide these services.

Disclosures, Sale & Sharing

We do not rent personal information to unrelated parties for their independent marketing use. We may disclose information to payment and commerce providers, carriers, customer-support and security services, advertising and analytics partners, professional advisers, authorities as required by law, and counterparties involved in a lawful business transfer.

Depending on the jurisdiction, certain advertising-related disclosures may be considered a “sale,” “sharing,” or targeted-advertising processing even if no money is exchanged for personal data. Eligible consumers can exercise applicable opt-out rights.

International Transfers

We operate from China and rely on providers that may process data in different countries. Personal information may be transferred or accessed internationally for checkout, fulfillment, support, advertising and other purposes described here. Where required, we use appropriate contractual or other recognized safeguards.

How Long We Keep Information

We keep information only as long as reasonably needed for order fulfillment, customer service, legal and tax records, fraud prevention, dispute handling, measurement, and other legitimate purposes. Retention periods depend on the type of record, the reason it was collected, our providers, and applicable legal requirements.

Your Privacy Rights

Depending on where you live, you may be entitled to request access, correction, deletion, or portability of personal information; withdraw consent; object to or restrict certain processing; and opt out of certain targeted advertising, sale, or sharing. We do not discriminate against consumers for exercising rights provided by law.

Advertising Opt-Outs & Preference Signals

Where applicable, use available website privacy or cookie controls to exercise advertising and measurement preferences. You can also contact us at service@doviquk.com with the subject “Privacy Request.” We respect legally required consent, opt-out choices, and recognized privacy preference signals where supported by our technology and the applicable law.

Submitting & Verifying Requests

Tell us which right you wish to exercise and provide information sufficient to locate the relevant account, order, or interaction. We may take reasonable steps to verify identity before fulfilling a request. Authorized agents may submit requests where permitted by law, subject to appropriate proof of authorization.

Marketing Communications

If you elect to receive promotional communications, you may unsubscribe using the mechanism included in a message or contact support for help. Essential order confirmations, tracking notices, refunds, security alerts, and responses to support requests may still be sent.

Security

We maintain reasonable administrative, technical and organizational measures designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure. Protect your account credentials and inform us if you believe your information has been misused.

Sensitive Information & Children

Doviquk™ sells home hanging decorations and does not seek sensitive personal information for advertising audience targeting. We do not intentionally provide sensitive personal data or protected health information to AppLovin through marketing events. Our store is intended for general audiences and is not directed to children; we do not knowingly collect children’s personal information in violation of applicable law.

Third-Party Services & External Links

External websites and services may have independent privacy policies. Their processing practices are governed by their own notices, applicable agreements and the law. We encourage you to review their terms before sharing information directly with them.

Changes to This Policy & Contact

We may update this policy when our services, providers, legal obligations, or privacy practices change. The current version and revision date appear on this page. For questions or requests, email service@doviquk.com or call +86 185-6634-7541.